Appliance Repair Services

Appliance repair in Nairobi, made simple.

  • Washing machines, fridges, ovens and more
  • Friendly, trained technicians
  • Free quote before any work starts

Not sure what's wrong? Message us on WhatsApp and we'll point you in the right direction.

We repair Samsung LG Bosch Whirlpool Beko Hotpoint
Technician repairing a home appliance in Nairobi
Free quote
Home appliances, looked after

From the kitchen to the laundry room, tell us what's wrong and we'll talk you through your options.

Prefer to talk? Call 0713 222 905

Washing Machine Repair

Washing machine not draining or spinning? We can help.

  • Drainage, spin and leak problems
  • A plain-English explanation of the fault
  • Free quote before work starts

Not sure what's wrong? Message us on WhatsApp and we'll point you in the right direction.

We repair Samsung LG Bosch Whirlpool Beko Hotpoint
Washing machine repair in Nairobi
Washing machines
Laundry day, back on track

Not draining, spinning or switching on? We'll find the cause and explain it plainly.

Prefer to talk? Call 0713 222 905

Fridge & Refrigerator Repair

Fridge not cooling? Let's get it sorted.

  • Cooling, compressor and gas issues
  • Honest advice on repair vs replace
  • Free quote before work starts

Not sure what's wrong? Message us on WhatsApp and we'll point you in the right direction.

We repair Samsung LG Bosch Whirlpool Beko Hotpoint
Fridge repair in Nairobi
Fridges & freezers
Keep it cool, keep it fresh

Whether it's warm inside or noisy outside, we'll check it over and advise on the best fix.

Prefer to talk? Call 0713 222 905

Oven & Cooker Repair

Oven or cooker playing up? We'll take a look.

  • Gas and electric cookers
  • Heating, ignition and thermostat faults
  • Free quote before work starts

Not sure what's wrong? Message us on WhatsApp and we'll point you in the right direction.

We repair Samsung LG Bosch Whirlpool Beko Hotpoint
Cooker and oven repair in Nairobi
Cookers & ovens
Dinner plans, back on

We'll look at the heat, ignition and thermostat, then talk you through the next steps.

Prefer to talk? Call 0713 222 905

Dishwasher Repair

Dishwasher leaking or not draining? We can help.

  • Leaks, drainage and pump faults
  • Door seal and error-code issues
  • Free quote before work starts

Not sure what's wrong? Message us on WhatsApp and we'll point you in the right direction.

We repair Samsung LG Bosch Whirlpool Beko Hotpoint
Dishwasher repair in Nairobi
Dishwashers
Clean dishes, without the hassle

Leaks, drainage or error codes — we'll help you get to the bottom of it.

Prefer to talk? Call 0713 222 905

15+
Years Experience
30+
Certified Engineers
All Brands
Serviced
Same-Day
Service Available
4.8★
Customer Rating
Our Services

Expert Repair for All Home Appliances

Browse each appliance below to see the common faults we fix and how to book a same-day visit.

Washing Machine Repair — Bestcare Appliance Repair Nairobi
Washing Machine Repair
Washing Machines

Washing Machine Repair in Nairobi

Is your washing machine not draining, spinning or washing properly? Our certified technicians repair all brands — Samsung, LG, Whirlpool, Beko, Bosch, Hotpoint, Ariston and more. We carry genuine spare parts on every visit for fast, same-day repairs.

Common Faults

Washing Machine Faults We Fix

Not Draining

Blocked drain pumps, clogged filters and kinked hoses leave water trapped in the drum. We clear or replace whatever is stopping it.

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Not Spinning

Worn belts, failing motors or a faulty speed sensor can stop the drum from spinning. We trace the cause and restore full spin speed.

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Water Leaks

Leaks from the door, base or hoses usually come from worn seals, split hoses or loose clamps. We fix the source and test the machine before we leave.

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Error Codes

We read the code on your Samsung, LG, Bosch or other model, then repair the sensor, wiring or control board behind it.

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Excessive Vibration

Worn shock absorbers, uneven feet or damaged bearings make the machine shake and walk across the floor. We steady it properly.

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Won't Power On

A dead machine often comes down to a faulty door lock, power board or wiring fault. We test each one before replacing anything.

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Door Won't Open or Lock

Failed door locks and interlock switches keep the door stuck or stop a cycle from starting. We replace the faulty part quickly.

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Not Filling with Water

Failed inlet valves, blocked filters and pressure switch faults stop the drum from filling. We find the fault and fix it.

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Fridge & Refrigerator Repair — Bestcare Appliance Repair Nairobi
Fridge & Refrigerator Repair
Fridges & Freezers

Fridge & Refrigerator Repair in Nairobi

Is your fridge failing to cool, leaking water or running constantly? Our fridge repair specialists cover all brands — Samsung, LG, Bosch, Whirlpool, Siemens, Von Hotpoint, Ramtons and more. From compressor replacements to gas refills, we handle it all.

Common Faults

Fridge & Freezer Faults We Fix

Not Cooling

Weak cooling is often a failed fan, defrost fault, blocked vent or low gas. We find out which before suggesting a fix.

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Compressor Fault

A compressor that clicks, hums or never starts needs its relay and overload protector tested before replacement is even considered.

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Gas Refill

Refrigerant top-ups done together with a leak check, so the fix lasts instead of fading after a few weeks.

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Water Leaking

Blocked defrost drains and damaged water lines send water pooling inside or under the fridge. We clear and repair them.

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Ice Maker Fault

Ice makers that stop producing usually have a faulty inlet valve or frozen supply line. We restore a steady supply.

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Door Seal Worn

Torn or hardened gaskets leak cold air, raise power use and cause frost. We fit a new seal that closes tight.

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Running Non-Stop

A fridge that never switches off may have a faulty thermostat, dirty condenser coils or a poor door seal. We trace the cause.

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Freezer Frost Build-Up

Heavy frost points to a defrost heater, timer or sensor fault. We repair the defrost system so the freezer stays clear.

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Cooker & Oven Repair — Bestcare Appliance Repair Nairobi
Cooker & Oven Repair
Cookers & Ovens

Cooker & Oven Repair in Nairobi

Gas and electric cooker and oven repairs for all brands. Whether your oven won't heat, the ignition is faulty or the thermostat is giving trouble, our engineers diagnose and fix it the same day with genuine parts.

Common Faults

Cooker & Oven Faults We Fix

Oven Not Heating

Failed heating elements and faulty thermostats top the list. We test each part and replace only what has failed.

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Ignition Fault

Worn igniters, weak sparks and gas flow problems stop burners from lighting. We repair or replace the ignition parts.

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Thermostat Issue

A faulty thermostat leaves food burnt on the outside and raw inside. We recalibrate or replace it for steady temperatures.

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Burner Problems

Clogged burner ports, uneven flames and burners that refuse to light are cleaned, adjusted or replaced.

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Door Hinge / Seal

Worn hinges and seals let heat escape and make the oven work harder. We fit new parts so the door closes properly.

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Element Replacement

Burnt-out oven and grill elements are replaced with correctly rated parts for even, reliable heat.

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Gas Smell or Leaks

If you smell gas, close the valve and ventilate the room. We inspect hoses, regulators and joints before the cooker is used again.

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Knobs and Switches

Worn gas taps, broken control knobs and failed switches make a cooker hard or unsafe to use. We replace them.

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Television Repair — Bestcare Appliance Repair Nairobi
Television Repair
Televisions

Television Repair in Nairobi

LED, LCD and Smart TV repair for all brands — Samsung, LG, Sony, Hisense, TCL, Sharp, Panasonic and more. From screen damage and power failures to sound issues and smart TV software problems, our technicians fix it all.

Common Faults

Television Faults We Fix

No Picture / Dark Screen

A blank screen with sound usually means a failed backlight, T-con board or power board. We diagnose and repair the fault.

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Power Failure

TVs that will not switch on often have a failed power supply or blown capacitors. We test the board and replace what is needed.

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Sound Problems

No sound, crackling or low volume can come from damaged speakers or a faulty audio board. We find the cause and fix it.

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Backlight Fault

A dim or patchy picture points to failing LED strips or a weak driver. We repair the backlight so the screen is evenly lit.

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HDMI / Port Fault

Damaged HDMI and USB ports stop your decoder, console or laptop from connecting. We re-solder or replace the port.

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Smart TV Issues

Wi-Fi drops, app crashes, freezing and firmware glitches are troubleshot and corrected so your smart features work again.

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Cracked or Lined Screen

We assess panel damage and tell you honestly whether a panel replacement is worthwhile for your model.

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Random Restarts

A TV that switches itself off or reboots in loops often has failing capacitors or an overheating board. We repair the power fault.

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Dishwasher Repair — Bestcare Appliance Repair Nairobi
Dishwasher Repair
Dishwashers

Dishwasher Repair in Nairobi

Comprehensive dishwasher repair for all major brands. Leaks, drainage failures, pump issues, door seal problems and control panel faults — our engineers carry the parts to fix it on the first visit.

Common Faults

Dishwasher Faults We Fix

Not Draining

Standing water after a cycle usually means a clogged drain hose or a faulty drain pump. We clear it or replace the pump.

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Water Leaking

Leaks from the door, base or sides come from worn gaskets and damaged hose connections. We seal or replace them.

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Pump Failure

A worn circulation or drain pump makes grinding noises and leaves dishes dirty. We replace the pump and test a full cycle.

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Spray Arm Fault

Blocked or cracked spray arms leave dishes with food residue. We clean, repair or replace them.

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Door Latch / Seal

A faulty latch stops the machine from starting, while a worn seal lets water escape. We fix both.

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Error Codes

We decode the display code and repair the sensor, valve or board that triggered it.

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Dishes Not Drying

Failed heating elements, thermostats and vent components leave plates and glasses wet at the end of a cycle. We replace the failed part.

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Detergent Dispenser Won't Open

Jammed dispenser latches and faulty release mechanisms are repaired so detergent and rinse aid are delivered at the right time.

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Water Dispenser Repair — Bestcare Appliance Repair Nairobi
Water Dispenser Repair
Water Dispensers

Water Dispenser Repair in Nairobi

Hot and cold water dispenser repairs for home and office units. Pump failures, no cooling, water leaks, electrical issues and thermostat faults — repaired quickly with genuine parts.

Common Faults

Water Dispenser Faults We Fix

No Cold Water

A dispenser that stops chilling usually has a failed cooling unit, fan or thermostat. We test each and repair the fault.

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No Hot Water

Failed heating elements and faulty thermostats leave you without hot water. We replace the part and check the safety cut-out.

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Water Leaking

Leaks from the tap, tank or tubing come from worn seals and cracked fittings. We find the source and stop it.

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Pump Failure

Bottom-loading units rely on a pump to lift water. We repair or replace it so water flows normally again.

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Compressor Issue

A compressor that struggles to start or runs without cooling needs its relay and gas level checked before replacement.

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Thermostat Fault

A faulty thermostat makes water too hot, too cold or unstable. We recalibrate or replace it.

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Slow Water Flow

Blocked filters, kinked tubing and weak pumps reduce flow at the tap. We clear and restore a steady supply.

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Bad Taste or Smell

A dirty tank or an old filter can spoil your water. We clean and sanitise the unit and replace worn filters.

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Microwave Repair — Bestcare Appliance Repair Nairobi
Microwave Repair
Microwaves

Microwave Repair in Nairobi

Microwave oven repair for all brands. Not heating, sparking, door faults, turntable issues and control panel problems — all diagnosed and repaired same-day by our certified technicians.

Common Faults

Microwave Faults We Fix

Not Heating

A microwave that runs but doesn't heat food usually has a failed magnetron, diode or capacitor. We test and replace the faulty part.

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Sparking Inside

Sparking comes from damaged waveguide covers, worn interior coating or trapped metal. Stop using it until it is inspected.

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Door Fault

Broken latches, faulty door switches and misaligned doors stop the microwave from starting safely. We repair or replace them.

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Turntable Issue

A turntable that will not rotate has a worn motor, roller guide or drive coupler. We replace what has failed.

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Control Panel

Unresponsive buttons, display errors and faulty touchpads are traced to the panel or control board and repaired.

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No Power

A dead microwave often has a blown fuse, shorted component or faulty power board. We find the root cause before replacing parts.

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Strange Noises

Humming, grinding or buzzing points to a worn cooling fan, stirrer motor or magnetron. We fix the noisy part.

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Heating Unevenly

Worn stirrer motors, damaged waveguides and weak magnetrons leave cold spots in your food. We restore even heating.

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Tumble Dryer Repair — Bestcare Appliance Repair Nairobi
Tumble Dryer Repair
Tumble Dryers

Tumble Dryer Repair in Nairobi

Tumble dryer repair for all major brands. Whether it's not heating, not tumbling or making unusual noises, our engineers will diagnose and fix the fault quickly using genuine spare parts.

Common Faults

Tumble Dryer Faults We Fix

Not Heating

Failed heating elements, thermostats and thermal fuses leave clothes cold and damp. We test and replace the faulty part.

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Not Tumbling

A broken drive belt, worn rollers or a failing motor stops the drum from turning. We repair the drive system.

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Noisy Operation

Squealing, thumping or grinding sounds come from worn rollers, bearings or a loose drum. We fix the noisy part.

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Won't Start

Dryers that will not start often have a faulty door switch, start relay or control board. We trace the fault.

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Overheating

Blocked vents, lint build-up and faulty thermostats can overheat a dryer. We clear the airflow and replace failed safety parts.

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Belt Replacement

A snapped or stretched drive belt is replaced and the drum path checked so it does not fail again soon.

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Clothes Stay Damp

Blocked lint filters, clogged vents or a faulty moisture sensor stop clothes from drying fully. We restore normal drying.

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Burning Smell

Lint build-up and worn parts can cause a burning smell. Stop using the dryer and let us inspect and clean it safely.

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Air Conditioner Repair — Bestcare Appliance Repair Nairobi
Air Conditioner Repair
Air Conditioners

Air Conditioner Repair in Nairobi

Air conditioner installation, servicing and repair for home and commercial units. All brands serviced — Samsung, LG, Midea, Haier, Carrier, Daikin and more. Gas refills, deep cleaning and fault diagnostics available.

Common Faults

Air Conditioner Faults We Fix

Not Cooling

Low gas, dirty coils, failed fans or a weak compressor can leave the room warm. We diagnose the cause and restore cooling.

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Gas Refill

Refrigerant top-ups with a leak check, so your unit cools properly and the fix holds.

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Water Leaking

Blocked drain pipes and dirty trays send water dripping indoors. We clear the drain and correct the cause.

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Noisy Unit

Rattling, buzzing or squealing comes from loose panels, worn fan motors or failing bearings. We fix the noisy part.

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Compressor Fault

A compressor that struggles to start or cuts out needs its capacitor, relay and windings tested before replacement.

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Deep Cleaning

Dirty filters, coils and blowers reduce cooling and airflow. A thorough clean brings back performance and fresher air.

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Unit Won't Switch On

Failed capacitors, control boards and power faults can leave an AC dead. We trace the fault and repair it.

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Bad Smell from Vents

Dirty coils, clogged filters and a damp drain tray cause musty smells. We clean and sanitise the unit.

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More Appliances — Bestcare Appliance Repair Nairobi
More Appliances
More Appliances

We Repair More Than the Main Appliances

We repair a wide range of home and commercial appliances beyond the main categories. If you don't see your appliance listed, call us — chances are we can fix it.

Also Repaired

Other Appliances We Repair

Massage Chairs

We look at the motors, rollers and controllers that stop the chair from working properly.

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Treadmills

Belt, motor and display faults are diagnosed and repaired so your treadmill runs smoothly again.

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Kitchen Hoods / Extractors

Weak suction, noisy fans and dead lights are traced to the motor, capacitor or switch and repaired.

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Electric Kettles

Failed elements, faulty switches and leaking bases are repaired or replaced where it makes sense.

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Coffee Machines

Blocked brew paths, pump faults and heating problems are cleaned and repaired for a proper cup again.

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Commercial Fridges

Display fridges and commercial coolers are repaired quickly to protect your stock and your business.

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Chest Freezers

Poor freezing, noisy compressors and worn seals on chest freezers are diagnosed and fixed.

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Washer-Dryer Combos

We repair both the washing and drying functions of combo units, from drainage to heating faults.

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Why Choose Us

Why Nairobi Trusts Bestcare

Over 15 years of expertise, 30+ vetted engineers and thousands of satisfied customers.

Same-Day Service

Same-day and next-day visits 7 days a week, including weekends and public holidays across Nairobi.

Factory-Trained Engineers

All 30+ technicians are factory-trained and certified on all major appliance brands.

Genuine Spare Parts

Thousands of genuine spare parts stocked in our warehouse and vans — ensuring fast, first-visit repairs.

Transparent Pricing

Upfront, honest pricing with no hidden charges. Free estimates before any work begins.

100% Satisfaction Guarantee

Not satisfied? We return and fix your appliance at no extra cost — your satisfaction is our commitment.

Wide Coverage Across Kenya

We serve Nairobi, Mombasa, Kiambu, Nakuru, Thika and more with fast response times.

Coverage Areas

Appliance Repair Near You in Nairobi & Kenya

We serve all major estates and neighbourhoods across Nairobi and surrounding counties.

Customer Reviews

What Our Clients Say

★★★★★
My washing machine stopped spinning and Bestcare came the same day I called. The technician diagnosed the issue within minutes and had it running perfectly. Highly professional and affordable!
Grace Wanjiku
Kilimani, Nairobi
★★★★★
Excellent fridge repair service! My Samsung fridge had stopped cooling and they fixed the compressor the same day. Very honest about pricing and the repair has been holding for 6 months now.
James Mwangi
Karen, Nairobi
★★★★★
Bestcare repaired my LG TV quickly and at a very reasonable cost. The technician was knowledgeable, punctual and explained everything clearly. I will definitely use them again!
Fatuma Hassan
Westlands, Nairobi
★★★★★
Called them for my oven which had stopped heating. They came within 2 hours, sourced the part the same day and had it working by evening. Great team, great service!
Peter Kamau
South B, Nairobi
★★★★★
I've used Bestcare three times now — for my dishwasher, fridge and microwave. They never disappoint. Fast, reliable, honest pricing and the repairs always last.
Alice Njeri
Runda, Nairobi
★★★★★
Our commercial refrigerator broke down and was affecting our business. Bestcare responded within an hour, repaired it on the spot. Professional service, genuine parts and excellent value.
Mohamed Ali
Business Owner, Nairobi
Repair Cost Guide

Estimated Costs of Appliance Repair in Nairobi

Our pricing is transparent and based on the factors below. We provide a free diagnosis and quote before any repair work begins — no hidden charges, ever.

Free Estimate Before Any Work

Our technician will diagnose your appliance and provide a written quote. You only proceed if you're happy with the price.

Call for a Free Quote
Appliance TypeCommon FaultEstimated Cost (KES)
Washing MachineDrain pump replacement5,000 – 9,000
Washing MachineControl board / PCB12,000 – 22,000
Washing MachineDrum bearing / motor10,000 – 26,500
Fridge / RefrigeratorGas refill (re-gas)5,000 – 10,000
Fridge / RefrigeratorCompressor replacement15,000 – 30,000 Major
Fridge / RefrigeratorThermostat / relay board5,000 – 12,000
Oven / CookerHeating element5,000 – 12,000
Oven / CookerThermostat / control board8,000 – 22,000
DishwasherPump / motor replacement7,000 – 18,000
Television (LED/LCD)Backlight / power board5,000 – 14,000
Television (LED/LCD)Screen / panel replacement15,000 – 40,000 Major
Air ConditionerCompressor replacement20,000 – 45,000 Major
MicrowaveMagnetron / fuse / board3,500 – 10,000
Tumble DryerHeating element / motor / belt5,000 – 18,000

All prices are estimates and may vary. A free diagnosis and written quote is provided before any repair begins.

FAQs

Frequently Asked Questions

Common questions about appliance repair in Nairobi, our engineers, spare parts, warranties and coverage areas.

0713 222 905 Email Us
How quickly can you repair my appliance in Nairobi?
We offer same-day and next-day appliance repair services across Nairobi. When you call, our team arranges a convenient time slot — often the same day. Engineers call ahead approximately 30 minutes before arrival.
Which appliance brands do you repair?
We repair all major brands including Samsung, LG, Bosch, Whirlpool, Beko, Hotpoint, Ariston, Siemens, Ramtons, Von Hotpoint, Sony, Sharp, Panasonic, Hisense, Midea, Haier, Electrolux, Miele and many more. If your brand isn't listed, call us to confirm.
How much does washing machine repair cost in Nairobi?
Washing machine repair in Nairobi typically costs between Ksh 5,000 and Ksh 26,500 depending on the fault and brand. We provide a free estimate before any work begins — no hidden charges.
Do you use genuine spare parts?
Yes. We stock thousands of genuine spare parts for all major appliance brands in our warehouse and engineer vehicles. We never use counterfeit or low-quality parts.
Do you offer a warranty on repairs?
Yes. All our repairs come with a satisfaction guarantee. If the same fault reoccurs within the warranty period, we return and fix it at no extra charge. Contact us for specific terms on your appliance type.
Which areas in Nairobi do you serve?
We serve all areas including Westlands, Karen, Kilimani, Lavington, Runda, Muthaiga, Parklands, Gigiri, Hurlingham, Upperhill, South B, South C, Nairobi West, Embakasi, Donholm, Buru Buru, Kasarani, Roysambu and more. We also serve Kiambu, Ruiru, Thika, Mombasa and surrounding areas.
Is it worth repairing my appliance or should I replace it?
In most cases, repair is far more cost-effective than replacement. Our engineers will give you an honest assessment — if repair costs exceed 60–70% of a new appliance's price, we'll tell you. Most washing machines and fridges are well worth repairing.
Do you repair commercial appliances?
Yes. We repair both domestic and commercial appliances for offices, restaurants, hotels, hospitals and schools. We also offer maintenance contracts for commercial clients requiring regular servicing.
How do I book an appliance repair in Nairobi?
Booking is simple. Call 0713 222 905, WhatsApp us, or complete the contact form on our website. Our team will arrange a convenient time, often on the same day you call.
What are the most common causes of appliance failure?
The most common causes in Kenya are power surges, lack of regular maintenance, worn components and blocked filters or vents. Voltage surges are particularly damaging to fridges and washing machines. Regular maintenance significantly extends appliance lifespan.
Latest Posts

Tips, Guides & Latest Updates

Appliance care guides, repair tips and news from Bestcare Appliance Repair Kenya.

14 October 2026 Washing Machines

The Most Common Washing Machine Faults and Our Repair Remedies

Washing machines are among the most relied-upon household appliances, quietly handling tons of laundry every year. However, like any mechanical device with moving parts, electronics, and water connections, they are prone to developing faults over time. Understanding the most common washing machine problems, their causes, and their remedies can save you time, money, and frustration. […]

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14 October 2026 Air Conditioners

Swimming Pool Heating Installation Service in Nairobi

Owning a swimming pool in Nairobi is a luxury that many homeowners, hotels, schools, and recreational facilities enjoy. However, one common challenge that pool owners face is maintaining comfortable water temperatures throughout the year. Nairobi’s climate, while pleasant, can bring chilly evenings and cooler months that make swimming uncomfortable. This is where professional swimming pool […]

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5 October 2026 Updates

Best Construction Machinery Repair Services in Nairobi

When heavy equipment breaks down on a job site, every hour of downtime translates into lost revenue and missed deadlines. That’s why contractors, construction companies, and equipment owners across Nairobi trust Bestcare Appliance Repair for reliable, fast, and affordable construction machinery repair services in Nairobi. With years of hands-on experience, certified technicians, and genuine spare […]

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Contact Us

Get in Touch With Bestcare

"Bestcare Appliance Repair makes life easier for thousands of clients across Nairobi and Kenya. Our commitment is to deliver fast, reliable and affordable appliance repair services that you can count on — every single day."

Bestcare Appliance Repair
Mpaka Plaza, 1st Floor, Rm. 101, Mpaka Road, Westlands, Nairobi
Mpaka Plaza, Westlands, Nairobi
Mon–Sun: 7:00 AM – 7:00 PM