Not Draining
Blocked drain pumps, clogged filters and kinked hoses leave water trapped in the drum. We clear or replace whatever is stopping it.
Learn More →"A washing machine's most overworked part isn't the motor — it's the rubber door seal. Wipe it dry after every wash and leave the door ajar between loads; it's the single biggest thing that cuts down mould and drainage call-outs."
— Bestcare Washing Machine Repair Team
Browse each appliance below to see the common faults we fix and how to book a same-day visit.
Is your washing machine not draining, spinning or washing properly? Our certified technicians repair all brands — Samsung, LG, Whirlpool, Beko, Bosch, Hotpoint, Ariston and more. We carry genuine spare parts on every visit for fast, same-day repairs.
Blocked drain pumps, clogged filters and kinked hoses leave water trapped in the drum. We clear or replace whatever is stopping it.
Learn More →Worn belts, failing motors or a faulty speed sensor can stop the drum from spinning. We trace the cause and restore full spin speed.
Learn More →Leaks from the door, base or hoses usually come from worn seals, split hoses or loose clamps. We fix the source and test the machine before we leave.
Learn More →We read the code on your Samsung, LG, Bosch or other model, then repair the sensor, wiring or control board behind it.
Learn More →Worn shock absorbers, uneven feet or damaged bearings make the machine shake and walk across the floor. We steady it properly.
Learn More →A dead machine often comes down to a faulty door lock, power board or wiring fault. We test each one before replacing anything.
Learn More →Failed door locks and interlock switches keep the door stuck or stop a cycle from starting. We replace the faulty part quickly.
Learn More →Failed inlet valves, blocked filters and pressure switch faults stop the drum from filling. We find the fault and fix it.
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Is your fridge failing to cool, leaking water or running constantly? Our fridge repair specialists cover all brands — Samsung, LG, Bosch, Whirlpool, Siemens, Von Hotpoint, Ramtons and more. From compressor replacements to gas refills, we handle it all.
Weak cooling is often a failed fan, defrost fault, blocked vent or low gas. We find out which before suggesting a fix.
Learn More →A compressor that clicks, hums or never starts needs its relay and overload protector tested before replacement is even considered.
Learn More →Refrigerant top-ups done together with a leak check, so the fix lasts instead of fading after a few weeks.
Learn More →Blocked defrost drains and damaged water lines send water pooling inside or under the fridge. We clear and repair them.
Learn More →Ice makers that stop producing usually have a faulty inlet valve or frozen supply line. We restore a steady supply.
Learn More →Torn or hardened gaskets leak cold air, raise power use and cause frost. We fit a new seal that closes tight.
Learn More →A fridge that never switches off may have a faulty thermostat, dirty condenser coils or a poor door seal. We trace the cause.
Learn More →Heavy frost points to a defrost heater, timer or sensor fault. We repair the defrost system so the freezer stays clear.
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Gas and electric cooker and oven repairs for all brands. Whether your oven won't heat, the ignition is faulty or the thermostat is giving trouble, our engineers diagnose and fix it the same day with genuine parts.
Failed heating elements and faulty thermostats top the list. We test each part and replace only what has failed.
Learn More →Worn igniters, weak sparks and gas flow problems stop burners from lighting. We repair or replace the ignition parts.
Learn More →A faulty thermostat leaves food burnt on the outside and raw inside. We recalibrate or replace it for steady temperatures.
Learn More →Clogged burner ports, uneven flames and burners that refuse to light are cleaned, adjusted or replaced.
Learn More →Worn hinges and seals let heat escape and make the oven work harder. We fit new parts so the door closes properly.
Learn More →Burnt-out oven and grill elements are replaced with correctly rated parts for even, reliable heat.
Learn More →If you smell gas, close the valve and ventilate the room. We inspect hoses, regulators and joints before the cooker is used again.
Learn More →Worn gas taps, broken control knobs and failed switches make a cooker hard or unsafe to use. We replace them.
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LED, LCD and Smart TV repair for all brands — Samsung, LG, Sony, Hisense, TCL, Sharp, Panasonic and more. From screen damage and power failures to sound issues and smart TV software problems, our technicians fix it all.
A blank screen with sound usually means a failed backlight, T-con board or power board. We diagnose and repair the fault.
Learn More →TVs that will not switch on often have a failed power supply or blown capacitors. We test the board and replace what is needed.
Learn More →No sound, crackling or low volume can come from damaged speakers or a faulty audio board. We find the cause and fix it.
Learn More →A dim or patchy picture points to failing LED strips or a weak driver. We repair the backlight so the screen is evenly lit.
Learn More →Damaged HDMI and USB ports stop your decoder, console or laptop from connecting. We re-solder or replace the port.
Learn More →Wi-Fi drops, app crashes, freezing and firmware glitches are troubleshot and corrected so your smart features work again.
Learn More →We assess panel damage and tell you honestly whether a panel replacement is worthwhile for your model.
Learn More →A TV that switches itself off or reboots in loops often has failing capacitors or an overheating board. We repair the power fault.
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Comprehensive dishwasher repair for all major brands. Leaks, drainage failures, pump issues, door seal problems and control panel faults — our engineers carry the parts to fix it on the first visit.
Standing water after a cycle usually means a clogged drain hose or a faulty drain pump. We clear it or replace the pump.
Learn More →Leaks from the door, base or sides come from worn gaskets and damaged hose connections. We seal or replace them.
Learn More →A worn circulation or drain pump makes grinding noises and leaves dishes dirty. We replace the pump and test a full cycle.
Learn More →Blocked or cracked spray arms leave dishes with food residue. We clean, repair or replace them.
Learn More →A faulty latch stops the machine from starting, while a worn seal lets water escape. We fix both.
Learn More →We decode the display code and repair the sensor, valve or board that triggered it.
Learn More →Failed heating elements, thermostats and vent components leave plates and glasses wet at the end of a cycle. We replace the failed part.
Learn More →Jammed dispenser latches and faulty release mechanisms are repaired so detergent and rinse aid are delivered at the right time.
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Hot and cold water dispenser repairs for home and office units. Pump failures, no cooling, water leaks, electrical issues and thermostat faults — repaired quickly with genuine parts.
A dispenser that stops chilling usually has a failed cooling unit, fan or thermostat. We test each and repair the fault.
Learn More →Failed heating elements and faulty thermostats leave you without hot water. We replace the part and check the safety cut-out.
Learn More →Leaks from the tap, tank or tubing come from worn seals and cracked fittings. We find the source and stop it.
Learn More →Bottom-loading units rely on a pump to lift water. We repair or replace it so water flows normally again.
Learn More →A compressor that struggles to start or runs without cooling needs its relay and gas level checked before replacement.
Learn More →A faulty thermostat makes water too hot, too cold or unstable. We recalibrate or replace it.
Learn More →Blocked filters, kinked tubing and weak pumps reduce flow at the tap. We clear and restore a steady supply.
Learn More →A dirty tank or an old filter can spoil your water. We clean and sanitise the unit and replace worn filters.
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Microwave oven repair for all brands. Not heating, sparking, door faults, turntable issues and control panel problems — all diagnosed and repaired same-day by our certified technicians.
A microwave that runs but doesn't heat food usually has a failed magnetron, diode or capacitor. We test and replace the faulty part.
Learn More →Sparking comes from damaged waveguide covers, worn interior coating or trapped metal. Stop using it until it is inspected.
Learn More →Broken latches, faulty door switches and misaligned doors stop the microwave from starting safely. We repair or replace them.
Learn More →A turntable that will not rotate has a worn motor, roller guide or drive coupler. We replace what has failed.
Learn More →Unresponsive buttons, display errors and faulty touchpads are traced to the panel or control board and repaired.
Learn More →A dead microwave often has a blown fuse, shorted component or faulty power board. We find the root cause before replacing parts.
Learn More →Humming, grinding or buzzing points to a worn cooling fan, stirrer motor or magnetron. We fix the noisy part.
Learn More →Worn stirrer motors, damaged waveguides and weak magnetrons leave cold spots in your food. We restore even heating.
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Tumble dryer repair for all major brands. Whether it's not heating, not tumbling or making unusual noises, our engineers will diagnose and fix the fault quickly using genuine spare parts.
Failed heating elements, thermostats and thermal fuses leave clothes cold and damp. We test and replace the faulty part.
Learn More →A broken drive belt, worn rollers or a failing motor stops the drum from turning. We repair the drive system.
Learn More →Squealing, thumping or grinding sounds come from worn rollers, bearings or a loose drum. We fix the noisy part.
Learn More →Dryers that will not start often have a faulty door switch, start relay or control board. We trace the fault.
Learn More →Blocked vents, lint build-up and faulty thermostats can overheat a dryer. We clear the airflow and replace failed safety parts.
Learn More →A snapped or stretched drive belt is replaced and the drum path checked so it does not fail again soon.
Learn More →Blocked lint filters, clogged vents or a faulty moisture sensor stop clothes from drying fully. We restore normal drying.
Learn More →Lint build-up and worn parts can cause a burning smell. Stop using the dryer and let us inspect and clean it safely.
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Air conditioner installation, servicing and repair for home and commercial units. All brands serviced — Samsung, LG, Midea, Haier, Carrier, Daikin and more. Gas refills, deep cleaning and fault diagnostics available.
Low gas, dirty coils, failed fans or a weak compressor can leave the room warm. We diagnose the cause and restore cooling.
Learn More →Refrigerant top-ups with a leak check, so your unit cools properly and the fix holds.
Learn More →Blocked drain pipes and dirty trays send water dripping indoors. We clear the drain and correct the cause.
Learn More →Rattling, buzzing or squealing comes from loose panels, worn fan motors or failing bearings. We fix the noisy part.
Learn More →A compressor that struggles to start or cuts out needs its capacitor, relay and windings tested before replacement.
Learn More →Dirty filters, coils and blowers reduce cooling and airflow. A thorough clean brings back performance and fresher air.
Learn More →Failed capacitors, control boards and power faults can leave an AC dead. We trace the fault and repair it.
Learn More →Dirty coils, clogged filters and a damp drain tray cause musty smells. We clean and sanitise the unit.
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We repair a wide range of home and commercial appliances beyond the main categories. If you don't see your appliance listed, call us — chances are we can fix it.
We look at the motors, rollers and controllers that stop the chair from working properly.
Learn More →Belt, motor and display faults are diagnosed and repaired so your treadmill runs smoothly again.
Learn More →Weak suction, noisy fans and dead lights are traced to the motor, capacitor or switch and repaired.
Learn More →Failed elements, faulty switches and leaking bases are repaired or replaced where it makes sense.
Learn More →Blocked brew paths, pump faults and heating problems are cleaned and repaired for a proper cup again.
Learn More →Display fridges and commercial coolers are repaired quickly to protect your stock and your business.
Learn More →Poor freezing, noisy compressors and worn seals on chest freezers are diagnosed and fixed.
Learn More →We repair both the washing and drying functions of combo units, from drainage to heating faults.
Learn More →Certified technicians available now. Free estimates. Genuine parts. Satisfaction guaranteed.
Over 15 years of expertise, 30+ vetted engineers and thousands of satisfied customers.
Same-day and next-day visits 7 days a week, including weekends and public holidays across Nairobi.
All 30+ technicians are factory-trained and certified on all major appliance brands.
Thousands of genuine spare parts stocked in our warehouse and vans — ensuring fast, first-visit repairs.
Upfront, honest pricing with no hidden charges. Free estimates before any work begins.
Not satisfied? We return and fix your appliance at no extra cost — your satisfaction is our commitment.
We serve Nairobi, Mombasa, Kiambu, Nakuru, Thika and more with fast response times.
Our engineers are trained and certified on all major appliance brands. We stock genuine spare parts for every make and model.
We serve all major estates and neighbourhoods across Nairobi and surrounding counties.
"Warm air on the sides of your fridge is normal — that's the compressor doing its job. But if the back panel is hot to the touch and the fridge is running non-stop, call us before the compressor fails completely."
— Bestcare Refrigeration Team
My washing machine stopped spinning and Bestcare came the same day I called. The technician diagnosed the issue within minutes and had it running perfectly. Highly professional and affordable!
Excellent fridge repair service! My Samsung fridge had stopped cooling and they fixed the compressor the same day. Very honest about pricing and the repair has been holding for 6 months now.
Bestcare repaired my LG TV quickly and at a very reasonable cost. The technician was knowledgeable, punctual and explained everything clearly. I will definitely use them again!
Called them for my oven which had stopped heating. They came within 2 hours, sourced the part the same day and had it working by evening. Great team, great service!
I've used Bestcare three times now — for my dishwasher, fridge and microwave. They never disappoint. Fast, reliable, honest pricing and the repairs always last.
Our commercial refrigerator broke down and was affecting our business. Bestcare responded within an hour, repaired it on the spot. Professional service, genuine parts and excellent value.
Our pricing is transparent and based on the factors below. We provide a free diagnosis and quote before any repair work begins — no hidden charges, ever.
Our technician will diagnose your appliance and provide a written quote. You only proceed if you're happy with the price.
Call for a Free Quote| Appliance Type | Common Fault | Estimated Cost (KES) |
|---|---|---|
| Washing Machine | Drain pump replacement | 5,000 – 9,000 |
| Washing Machine | Control board / PCB | 12,000 – 22,000 |
| Washing Machine | Drum bearing / motor | 10,000 – 26,500 |
| Fridge / Refrigerator | Gas refill (re-gas) | 5,000 – 10,000 |
| Fridge / Refrigerator | Compressor replacement | 15,000 – 30,000 Major |
| Fridge / Refrigerator | Thermostat / relay board | 5,000 – 12,000 |
| Oven / Cooker | Heating element | 5,000 – 12,000 |
| Oven / Cooker | Thermostat / control board | 8,000 – 22,000 |
| Dishwasher | Pump / motor replacement | 7,000 – 18,000 |
| Television (LED/LCD) | Backlight / power board | 5,000 – 14,000 |
| Television (LED/LCD) | Screen / panel replacement | 15,000 – 40,000 Major |
| Air Conditioner | Compressor replacement | 20,000 – 45,000 Major |
| Microwave | Magnetron / fuse / board | 3,500 – 10,000 |
| Tumble Dryer | Heating element / motor / belt | 5,000 – 18,000 |
All prices are estimates and may vary. A free diagnosis and written quote is provided before any repair begins.
Appliance care guides, repair tips and news from Bestcare Appliance Repair Kenya.
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Read More →"Bestcare Appliance Repair makes life easier for thousands of clients across Nairobi and Kenya. Our commitment is to deliver fast, reliable and affordable appliance repair services that you can count on — every single day."